Frequently Asked Questions
Teas
SERELEAF is a botanical wellness brand founded in 1995, dedicated to creating thoughtful herbal rituals inspired by nature, tradition, and modern living.
Most SERELEAF herbal infusions are naturally caffeine-free. Please refer to each product page for specific ingredient details.
No. SERELEAF products are crafted as botanical wellness beverages designed to complement mindful daily rituals and are not intended to diagnose, treat, cure, or prevent any disease.
Steep one sachet in freshly boiled water for approximately 5–8 minutes. Adjust brewing time according to personal preference.
Each product page specifies the exact number of sachets and servings included.
Ingredients
Our ingredients are thoughtfully sourced from trusted growers and suppliers selected for their quality, purity, and traditional use.
SERELEAF focuses on carefully selected botanicals with minimal processing and no unnecessary additives.
Shipping
Yes. SERELEAF ships worldwide to most countries and regions.
Orders are generally processed within 1–3 business days.
Estimated delivery times:
• United States: 5–10 business days
• Canada: 7–12 business days
• Europe: 7–15 business days
• Australia & New Zealand: 8–15 business days
Delivery times may vary depending on destination and customs procedures.
Yes. Once your order has shipped, a tracking number will be sent via email.
Returns
We accept return requests within 15 days of delivery for unopened and unused products in their original condition.
If your package arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the item and packaging, and our team will assist you promptly.
Contact
For any questions regarding products, orders, or shipping, please reach out through our Contact page or email our customer care team. We are always happy to assist.